amsterdamoncanvas.com

Use and Warranty

Use and Warranty

Use

After you have ordered an artwork, information about the use of the material will be given in the confirmation by email. Usage depends on material, quality choices and size. Do you wish to have specific information on beforehand, please email us in advance of your order.

Warranty

Our artworks are carefully checked and packed for shipment. If an artwork is delivered damaged, this must be reported to us within 14 days of delivery in order to qualify for a guarantee. Always look carefully to see if the packaging is damaged and in this case contact us directly. We then deal with the damage with our carrier / insurer and we will send you a new one.

The warranty on artworks is 1 year. We offer this warranty only with normal use of the artwork. The guarantee does not apply to damage to the artwork by you and / or third parties due to accidents and / or improper use. If you have damage to your artwork, we will inspect it further and decide whether we will have the work corrected or completely replaced. Please contact us if you have any further questions regarding our guarantee.