Use and Warranty
In order not to damage the artwork, you can use the following instructions:
- Be careful with sharp objects and rough walls that can scratch the artwork.
- The edges and corners where the canvas is tightly stretched on the frame are extra sensitive to damage, eg during shifting and / or hanging. For example, do not slide the canvas over a table, but place it on a soft, dry cloth.
- The canvas is intended for hanging indoors in a dry and not too hot place (eg not above a radiator). The artworks are not suitable for hanging outside.
- Never clean the canvas with detergent. If necessary, clean only with water and a slightly damp cloth.
Our artworks are carefully checked and packed for shipment. If an artwork is delivered damaged, this must be reported to us within 14 days of delivery in order to qualify for a guarantee. Always look carefully to see if the packaging is damaged and in this case contact us directly. We then deal with the damage with our carrier / insurer and we will send you a new one.
The warranty on artworks is 1 year. We offer this warranty only with normal use of the artwork. The guarantee does not apply to damage to the artwork by you and / or third parties due to accidents and / or improper use. If you have damage to your artwork, we will inspect it further and decide whether we will have the work corrected or completely replaced. Please contact us if you have any further questions regarding our guarantee.